The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If there any issues with your order, please make sure to use the Etsy conversation ("convo") feature for communication. Using the "Contact" feature will not guarantee that I will see your message.
International buyers are responsible for all additional customs, value added tax, fees, etc assessed by home country.
Natural wood needs to breathe. Please remove your ring box from the packing paper and box. Please leave out in the open but not where it will have contact with dry, central heat.